Senior AV Engineer
We are looking for 2 Senior AV Engineers
- Job Title
- Senior AV Engineer
- Location
- Manchester (North West England, the UK)
- Department
- AV/VC Engineering
- Company Division
- Avoira
- Experience
- AV VC, Audio Visual, Videoconferencing installation
- Salary
- up to £32,000 per annum
- Job Reference
- 02-21
- Closing Date
- Mon, 01 Mar 2021
Job Title: Senior AV Engineer
Department: AV/VC Engineering
Location: North West England
Salary: up to £32,000 per annum
Benefits: Medical Cash Plan, Pension, Life Assurance, Discounted Gym Membership and more
Purpose of the role: To deliver and maintain our first-class installation services for Audio Visual and Videoconferencing solutions.
Responsibilities:
- Responsible for the delivery of installation and commissioning of AV and VC technologies
- Work with Avoira Project Managers to lead a team of installation engineers on multi-room / multi-site installations, ensuring daily reports are accurate and daily de-briefs are held including H&S
- Attend customer premises to establish fault and restore service in a timely manner
- Conduct proactive and reactive maintenance of Audio Visual and Video Conferencing installations
- Ensure accurate completion and return of Audio-Visual asset documents upon installation sign off
- Ensure accurate completion of field service records and paperwork for customer service visits
- Proactively build close working relationships with the Avoira customer portfolio
- Identifying further sales opportunities with existing customers and ensure these opportunities are recorded using GreenTree CRM tool
- Ensure clear reporting of installation and service back to the relevant department both verbally and writing
- Work closely with AV Systems Manager to identify areas of training for all members of the team
- Coach and mentor trainee engineers where appropriate
- Conduct site surveys, ensuring every aspect of the survey is recorded and reported back to Pre-Sales
- Deliver familiarization training to end users after installation sign off
- Maintain standards of technical excellence within the department
- Any other duties which are commensurate with the role
Key Outcomes:
- Successfully deliver an outstanding installation to all Avoira’s customers
- Development of AV Installation
- Smooth transition of completed installation package to service team for continued support
- Grow the company brand as an outstanding integrator of Audio Visual / Videoconferencing solutions
Essential:
- At least 4 years’ experience in a Senior AV Engineer / Lead AV Engineer role
- Ability to fault find
- Excellent verbal and written communication skills
- Experience in installing and supporting Audio Visual and Video Conferencing solutions
- Ability to read and understand AV system schematics
- At least 5-6 years relevant experience as an audio visual and video conferencing engineer including basic programming, rack building and an understanding of cabling schematics
- Competent with Extron, Crestron, Kramer products
- Competent with Videoconferencing manufacturers such as Poly, Lifesize, Cisco, Starleaf and Avaya
- The ability to terminate cables to industry standard
- Ability to work under pressure to tight timescales
- Flexible approach to working hours
- Can accommodate frequent working away from the office
- Can accommodate working outside of the UK ECS –Electrotechnical Certification Scheme or equivalent
- Understanding of IP networks
- Clean UK driving license
Desirable:
- CTS
- IPAF
- PASMA
Please note all roles that move to offer are subject to receipt of satisfactory references and right to work in the UK checks.
We will be moving to interview and selection quickly so please don’t wait until the deadline to get your application in!